John McGowen
Plano,IL
Summary
Entrepreneurial Owner known for outstanding quality craftsmanship. Possess specialized skills in various trades, strategic planning, and team member training. Excel in communication, problem-solving, and adaptability, ensuring successful business operations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Owner
Mcc Remodeling
, IL
04.2009 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth and expansion.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Analyzed client needs and assisted in determining appropriate design and functionality of projects.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
Project Manager
Lane Custom Homes
Saint Charles, Illinois
05.2007 - 02.2009
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Managed multiple projects with competing deadlines simultaneously.
- Communicated effectively with clients to ensure project goals are met on time and within budget.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Built and established strong partnerships with teams, vendors and contractors.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Conducted periodic inspections of job sites for quality and progress.
- Created team objectives and roles with specific goals outlined for each individual.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Modified project plans when needed to better align with organizational objectives.
Building Maintenance Worker
College Green Development
Lisle, Illinois
07.2003 - 07.2007
- Performed routine maintenance and repairs to ensure building systems are operating at peak efficiency.
- Inspected the interior and exterior of buildings for any signs of damage or needed repair.
- Conducted the installation, repair, and replacement of various components such as doors, windows, locks, plumbing fixtures, electrical wiring, cabinets, toilets, faucets and flooring.
- Responded quickly to emergency situations related to malfunctioning equipment or safety hazards.
- Painted interior walls using appropriate paints to maintain a neat appearance.
- Checked HVAC systems regularly for proper operation including air filters and thermostats settings.
- Ensured compliance with local codes regarding safety standards for all construction projects.
- Diagnosed problems related to electrical circuits and replaced faulty switches and outlets.
- Tested smoke detectors regularly and replaced batteries when necessary as part of preventive maintenance program.
- Identified potential areas where improvements can be made in order to reduce costs and increase efficiency.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Completed electrical, plumbing and HVAC maintenance for building occupants.
- Completed extensive carpentry tasks and including full kitchen and bathroom remodeling.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Diagnosed and repaired mechanical issues according to industry standards.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Performed routine maintenance by inspecting drives, motors or belts.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Dismantled machines, equipment, or devices to access and remove defective parts.
Education
Roofing License Certificate -
Roofing School Chicago
Elk Grove Village, IL03-2004
Realtor License - Real Estate
Coldwell Banker
Oak Brook, IL09-1999
Some College (No Degree) -
College of DuPage
Glen Ellyn, ILSkills
- Client Service
- Project Management
- Training and development
- Customer Relations
- Quality Management
- Preventive Maintenance
- Power tool use
- Safety practices
- Maintenance understanding
- Detail Oriented
- Plumbing
- Electrical
- Masonry
- Drywall
- Painting
- Finish carpentry
- Problem-Solving
- Code Compliance
- Diagnostics and Troubleshooting
- Building code regulations
- Job Site Evaluation
- Basic math aptitude
- Exceptional problem solver
- Electrical Repairs
- Diagnostic Testing
- Quality Assurance
- Field installation
- Diagram interpretation
- Superior troubleshooting skills
- Valid IL driver's license
- Excellent written and verbal communication skills
- Troubleshooting and repairs
Timeline
Owner
Mcc Remodeling
04.2009 - Current
Project Manager
Lane Custom Homes
05.2007 - 02.2009
Building Maintenance Worker
College Green Development
07.2003 - 07.2007
Roofing License Certificate -
Roofing School Chicago
Realtor License - Real Estate
Coldwell Banker
Some College (No Degree) -
College of DuPage