Meticulously organized Parts Salesman with comprehensive knowledge of thousands of automotive parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
8
8
years of professional experience
Work History
Parts Specialist
Parks Toyota Of DeLand
1701 S. Woodland Blvd DeLand, FL 32720
04.2023 - Current
Issued parts to technicians to complete customers' repairs.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Tracked parts use and charged items to customer accounts for billing.
Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
Served customers in-store and by telephone to answer questions and place orders.
Parts Specialist
DeLand Auto Parts
1497 S. Woodland Blvd
04.2019 - 12.2022
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Parts Specialist
Crystal Tractor
1580 S Woodland Blvd, DeLand, FL 32720
11.2015 - 01.2019
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Researched vehicles and parts via physical catalogs and electronic means.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.