John Meinelt
De Leon Springs,FL
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of automotive parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
8
8
years of professional experience
Work History
Parts Specialist
Parks Toyota Of DeLand
04.2023 - Current
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Served customers in-store and by telephone to answer questions and place orders.
Parts Specialist
DeLand Auto Parts
04.2019 - 12.2022
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Parts Specialist
Crystal Tractor
11.2015 - 01.2019
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Researched vehicles and parts via physical catalogs and electronic means.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Education
High School Diploma -
Daytona State College
Daytona Beach06.2006
AERA Automotive Machining Certificate - Automotive Machining
Advance Technology College
Daytona Beach06.2012
Skills
- Technical knowledge
- Forecasting and planning
- Environmental awareness
- Customer Service
- Ordering parts
- Invoice Processing
- Verbal and written communication
- Problem-solving skills
- Vehicle operations knowledge
- Clean Driving Record
- Coordinating paperwork
- Improving customer satisfaction
Timeline
Parts Specialist
Parks Toyota Of DeLand
04.2023 - Current
Parts Specialist
DeLand Auto Parts
04.2019 - 12.2022
Parts Specialist
Crystal Tractor
11.2015 - 01.2019
High School Diploma -
Daytona State College
AERA Automotive Machining Certificate - Automotive Machining
Advance Technology College
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