John Melgarejo

• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Assisted in training new employees on shift operations.
• Scheduled team members for shifts based on business needs and customer demand.
• Resolved customer complaints promptly and professionally.
• Maintained an organized work environment by delegating tasks to staff as needed.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Confirmed accuracy of daily sales reports before submitting them to management for review.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Adhered to all health code regulations while preparing food items for customers.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
• Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
• Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
• Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
• Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
• Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
• Reviewed time sheets for accuracy before submitting them for payroll processing.
• Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
• Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
• Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.

Walk throughs, temps, waste management, boost sales, training, delegating, coaching, position chart, QSC readiness.

• Coordinated with other departments to ensure smooth flow of operations.
• Ensured compliance with safety regulations and company policies.
• Implemented quality control measures to uphold company standards.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Produced thorough, accurate and timely reports of project activities.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Assigned work and monitored performance of project personnel.
• Reviewed completed work to verify consistency, quality, and conformance.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited and trained new employees to meet job requirements.
• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Served as a liaison between staff members and senior management personnel.
• Supervised daily operations including scheduling shifts, assigning duties.
• Facilitated interdepartmental communication by attending meetings or providing updates.
• Analyzed data from surveys or feedback forms to identify opportunities for improvement.
• Communicated regularly with customers to gain insights into their needs.
• Established processes for monitoring customer satisfaction levels.
• Collaborated with management on developing strategic plans for achieving business goals.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Maintained up-to-date knowledge of company products and services.
• Resolved conflicts between team members in an effective manner.
• Managed customer service inquiries and complaints in a timely manner.
• Monitored employee attendance records, timekeeping, and payroll information.

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Oversaw product development initiatives from concept through completion stages.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Ensured compliance with local health department regulations regarding food safety standards.

• Resolved customer complaints in a timely manner while maintaining a professional demeanor.
• Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
• Planned, prepared and cooked meals according to restaurant specifications.
• Ensured proper food safety standards were met at all times.
• Managed a team of kitchen staff including assigning tasks and monitoring performance.
• Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
• Supervised the inventory of food items to ensure adequate supplies for daily operations.
• Ordered food supplies as needed to maintain sufficient stock levels.
• Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
• Developed menus with chefs, taking into account seasonal ingredients and customer preferences.
• Assisted in developing cost-effective strategies to reduce waste while ensuring quality control.
• Monitored cooking temperatures and ensured that dishes were presented properly.
• Adjusted seasonings to ensure flavors were balanced throughout each dish.
• Collaborated with chefs on menu changes and special dishes for customers.
• Coordinated with wait staff regarding meal delivery schedules.
• Assessed employee performance regularly providing feedback when necessary.
• Kept up-to-date records of orders placed, received, stored, used, discarded or returned.
• Scheduled shifts for kitchen staff based on anticipated customer volume.
• Conducted regular meetings with kitchen staff to assess progress, identify areas needing improvement and discuss upcoming events or promotions.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Developed a system for tracking inventory and ordering supplies as needed.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.