John Mellado-Guimaraes
Lewisville
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Depot
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Wrapped, boxed and weighed bakery department products.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Pre-STEM Pathway - Engineering (Pre-Engineering)
North Central Texas College
Gainesville, TX05.2024
High School Diploma -
Lewisville High School
Lewisville, TX05.2022
Skills
- Client Account Management
- Product Sales
- Sales Development
- Inventory Control
- Order Processing
- Payment Processing
- Exceptional Customer Service
- Inventory Tracking
- Verbal/Written Communication
- Merchandising Knowledge
- Customer Service
- Listening Skills
Playing guitar, sand volleyball, basketball, working out, reading
I've been learing how to play the guitar, since I always had an interest of rock music.
I occasionally play sand volleyball and basketball with my friends. Sand volleyball has been a fun sport that was easy to pick up and a great experience to play with friends and has given me the opportunity to make new friends. I always loved the game of basketball, whether watching the sport or playing with my friends, it was something that I enjoyed.
I include working out into my lifestyle not only to have a better physique but to also have a healthy life. Whether it's weightlifting, doing cardio, or practicing any combat sport, I think its important for me to include workouts into my life for health and fitness.
The hobby of reading has developed my intellectual expansion as a well balanced human being.
Languages
English
Professional Working
Portuguese
Limited Working
Timeline
Sales Associate
Home Depot
06.2021 - Current
Pre-STEM Pathway - Engineering (Pre-Engineering)
North Central Texas College
High School Diploma -
Lewisville High School
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