John Miller
Stockbridge,GA
Summary
Organized and dependable candidate successful at managing multiple priorities while staying driven by sales. Proficient in client relationship building, event planning, and guest satisfaction.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Blooming Brands
10.2013 - 05.2024
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Developed and implemented marketing initiatives to increase sales and revenue.
Education
BBA - Business Communications
Georgia State University
Atlanta, GA05.2013
Skills
- Guest Relations
- Conflict Resolution
- Hiring
- Reservation Management
- Promotional Events
- Customer Feedback Analysis
- Service prioritization
- Vendor negotiation
- Sales and Marketing
- Accounts payable/ receivable
Timeline
Front of House Manager
Blooming Brands
10.2013 - 05.2024
BBA - Business Communications
Georgia State University
Similar Profiles
Harold MartinHarold Martin
Proprietor at Blooming BrandsProprietor at Blooming Brands
Billie CockroftBillie Cockroft
Mixologist at Blooming BrandsMixologist at Blooming Brands
Oscar MerlosOscar Merlos
Outback Steakhouse at Blooming BrandsOutback Steakhouse at Blooming Brands