John Moncayo
Grapevine,TX
Summary
Driven, self-directed management professional with extensive experience in personnel leadership, motivation, and development seeking to leverage background and experience to take next career step. Accomplished in analyzing operations and implementing systems, strategies, and processes to improve organizational performance. Creative in capturing market opportunities to increase revenues and improve profit contributions. Budget and financial acumen. Bi-lingual communication skills.
Overview
5
5
years of professional experience
Work History
Community Manager
Paramount Investments
Irving, TX
04.2020 - Current
- Assistant to Regional Communities Manager
- Planned and executed resident and employee activities to drive community engagement and increase employee experience scores.
- Schedule and execute all building and unit walkthrough inspections on a monthly schedule.
- Manage monthly budget and financial reporting.
- Manage vendor relations and contracts
- Project manage upgrades for units on quarterly schedule.
- Maintain employee training and manuals governing applicable laws and association guidelines.
Leasing Manager
Paramount Investments
Irving, TX
09.2018 - 04.2020
- Collected, completed and processed lease applications.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Compiled maintenance and repair requests and obtained bids from local contractors and current vendors.
- Assessed property every month, compiled information and wrote reports regarding findings for submission to Regional Communities Manager.
Leasing Agent
Paramount Investments
Irving, TX
08.2017 - 09.2018
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Marketed property to local businesses through collateral, emails and phone calls.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Education
No Degree - Business Management
El Paso Community College
El Paso, TXSkills
- Tenant and Owner Liaising
- Construction Project Oversight
- Monthly Fee and Payment Collection
- Community Guidelines Enforcement
- Budget and Records Management
- Capital Projects Management
- Accounts Payable and Accounts Receivable
- Collections Procedures
Languages
Spanish
Native or Bilingual
Timeline
Community Manager
Paramount Investments
04.2020 - Current
Leasing Manager
Paramount Investments
09.2018 - 04.2020
Leasing Agent
Paramount Investments
08.2017 - 09.2018
No Degree - Business Management
El Paso Community College