John Pigman
Columbus,OH
Summary
Highly motivated sales leader and entrepreneur with over 16 years of success in automotive sales, leasing, and operations. Proven ability to drive revenue, optimize business processes, and cultivate long-term client loyalty as the Owner of Physicians Auto Group. Prioritizes building strong relationships, optimizing team performance, leveraging CRM for customer retention, and consistently surpassing sales objectives. Excited to join a winning team to drive growth and achieve ambitious goals. Talented Owner with excellent marketing, customer service, and facility oversight skills, bringing over [Number] years of experience and thriving in working with individuals at all levels within an organization.
Overview
34
34
years of professional experience
Work History
Owner | Business Operator
Physicians Auto Group
10.2008 - Current
- Manage all day-to-day operations, ensuring smooth business processes and efficient service delivery
- Oversee both new car leasing and used car dealership operations, optimizing profitability and client satisfaction
- Develop and execute business strategies to drive growth and maintain high service standards
- Handle budgeting, inventory management, and vendor negotiations to streamline operational efficiency
- Lead a high-performing team that provides concierge-level service for physicians nationwide
- Maintain long-term client relationships, resulting in repeat business and continued satisfaction
- Recruited, hired, mentored and trained staff on business procedures, policies, duties and customer care methods.
Sales
Physicians Leasing
01.2001 - 10.2008
- Specialized in leasing services, focusing on high client satisfaction and retention within the leasing industry
- Negotiated and structured lease agreements to maximize client benefits, achieving high retention rates
- Cultivated and maintained strong client relationships by providing expert advice, leading to repeat business and referrals
Sales & Sales Manager
Ricart Automotive
01.1999 - 01.2001
- Promoted from Sales Representative to Sales Manager, successfully leading a team of professionals
- Drove revenue growth and enhanced customer satisfaction through effective sales strategies and team leadership
- Exceeded sales targets and maintained high client retention rates by offering personalized service and attention to detail
Loan Officer
01.1999 - 01.2001
- Provided expert financial advice and guidance to clients throughout the mortgage process
- Built and maintained strong client relationships by offering tailored mortgage solutions, ensuring smooth transactions
- Leveraged negotiation skills to secure optimal loan terms and competitive interest rates
Owner
01.1998 - 01.1999
- Founded and operated a successful telemarketing company, managing all aspects of daily operations
- Developed effective telemarketing scripts that improved conversion rates and sales performance
- Recruited, trained, and managed a high-performing telemarketing team to exceed goals
High School Telemarketing Role
01.1991 - 01.1997
- Gained early sales experience, demonstrating strong communication, negotiation, and persuasion skills
- Consistently met and surpassed sales targets through effective prospecting, lead qualification, and client engagement
Education
Liberty University
Lynchburg, VASkills
- Team Leadership
- Automotive Sales & Leasing
- Business Operations Management
- Sales Negotiation
- Telemarketing
- Marketing & Content Creation
- Client Relationship Building
- Social Media Management
- Operations management
- Key partnership cultivation
- Business development
- Contract negotiation expertise
- Sales oversight
- Crisis management
- Hiring and staffing
Timeline
Owner | Business Operator
Physicians Auto Group
10.2008 - Current
Sales
Physicians Leasing
01.2001 - 10.2008
Sales & Sales Manager
Ricart Automotive
01.1999 - 01.2001
Loan Officer
01.1999 - 01.2001
Owner
01.1998 - 01.1999
High School Telemarketing Role
01.1991 - 01.1997
Liberty University
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