John Pop
Orlando
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Dynamic Service Manager with extensive experience in customer relations. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Executive
Prime Technical Services
02.2023 - 02.2024
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Developed strong relationships with hiring managers to understand their unique needs for each IT position.
IT Recruiter
Prime Technical Services
08.2022 - 02.2023
- Reduced time-to-hire for IT positions by developing targeted job advertisements and efficient candidate screening processes.
- Expanded IT candidate pool through proactive networking at industry events, professional associations, and social media platforms.
- Consistently met or exceeded quarterly placement goals for IT positions within the organization.
- Successfully placed candidates in various IT roles, including software developers, network engineers, data analysts, and project managers.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Bartender/Bar Manager
Pockets Pool And Pub
10.2019 - 07.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FL12.2024
Associate of Science - Psychology
Florida State University
Tallahassee, FL05.2020
Skills
- Business Development
- Account Management
- Staff Management
- Lead Generation
- Data Analysis
- Customer Relations
- Contract Negotiation
- Client Relationship Building
- Sales expertise
- Service Management
Certification
CITI Program Certification of Human Subject Research
IBM SPSS Proficient
Timeline
Account Executive
Prime Technical Services
02.2023 - 02.2024
IT Recruiter
Prime Technical Services
08.2022 - 02.2023
Bartender/Bar Manager
Pockets Pool And Pub
10.2019 - 07.2022
Bachelor of Science - Psychology
Florida State University
Associate of Science - Psychology
Florida State University
CITI Program Certification of Human Subject Research
IBM SPSS Proficient
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