John Rodriquez
Salinas,CA
Summary
Dedicated professional with strong communication and leadership skills in the restaurant industry. Proven ability to enhance customer experiences and drive team performance through effective training and operational oversight.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server
Bag O' Crab
Salinas , CA
02.2025 - Current
- Provided excellent customer service in a fast-paced seafood restaurant.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and utensils.
General Manager
Jersey Mike's Subs
Salinas , CA
06.2022 - 11.2024
- Oversaw daily operations of restaurant, ensuring seamless service delivery and customer satisfaction.
- Enhanced customer experience by promptly addressing complaints and feedback, leading to improved guest retention.
- Managed staff scheduling and training, fostering a high-performing team environment.
- Implemented inventory control measures to minimize waste and reduce costs.
- Coordinated marketing initiatives to promote store events and community engagement.
Courtesy Clerk
Safeway
Salinas, California
01.2019 - 03.2022
- Assisted customers with inquiries and provided friendly service throughout the store.
- Assisted customers with grocery bagging and courtesy services.
- Maintained cleanliness and organization of store aisles and checkout areas.
- Collaborated with team members to ensure efficient store operations.
Education
High School Diploma -
Hartnell College
Salinas, CASkills
- Customer service
- Order processing
- Menu knowledge
- Attention to detail
- Effective communication
- Adaptability to change
- Strategic planning
- Financial management
Certification
- California Registered Electrical Trainee
Timeline
Server
Bag O' Crab
02.2025 - Current
General Manager
Jersey Mike's Subs
06.2022 - 11.2024
Courtesy Clerk
Safeway
01.2019 - 03.2022
High School Diploma -
Hartnell College