Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Sanders

Houston,TX

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level information technology position to help launch career while achieving company goals. Strong multitasker with excellent communication and planning abilities. Currently studying programming languages and computer networks with intentions of obtaining CompTIA certification.

Overview

8
8
years of professional experience

Work History

Data Entry Clerk

Harris County Clerk's Office
Houston, TX
10.2023 - Current
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Transferred data from hard copies to digital databases, organizing information in new formats.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Stored hard copies of data in organized files to optimize retrieval.
  • Organized and maintained documents, files and records.

CIT – AST Armed Driver Guard

Loomis Armored US
Houston, TX
04.2022 - 10.2023
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Completed incident reports to record security or loss prevention incidents.
  • Issued and received receipts from customers to verify transfer of valuables.
  • Drove armored vehicle along established routes to transport valuables to destination.
  • Loaded and balanced ATM machines along route.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Drove and navigated armored truck and made numerous weekday stops to service banks and commercial customers.

Non-Commissioned Security Officer

Allied Universal Security Services
Houston, TX
07.2020 - 04.2022
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored security cameras and fire, building and alarm systems.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Amazon Courier

Secured Parcel Delivery Service
Houston, TX
07.2019 - 04.2021
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.

Ramp/Warehouse Agent

Swissport International Ltd.
Humble, TX
02.2018 - 06.2019
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
  • Unloaded cargo from trucks with mechanized equipment.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Connected electrical power units and service hoses to aircraft.

Customer Sales and Service Expert

Sutherland Global Services (AT&T MSS)
Houston, TX
05.2016 - 08.2017

5959 Corporate Dr #3000 Houston, Tx 77036

  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered questions and informed customers of current sales and promotions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Education

High School Diploma -

Scarborough Senior High School
2013

Skills

  • Data management
  • Microsoft Word and Excel
  • Filing and Data Archiving
  • Written and Verbal Communication
  • Customer Service-Oriented
  • Maintain Data Log
  • Programming Languages: C#
  • Tech-Savvy

Timeline

Data Entry Clerk

Harris County Clerk's Office
10.2023 - Current

CIT – AST Armed Driver Guard

Loomis Armored US
04.2022 - 10.2023

Non-Commissioned Security Officer

Allied Universal Security Services
07.2020 - 04.2022

Amazon Courier

Secured Parcel Delivery Service
07.2019 - 04.2021

Ramp/Warehouse Agent

Swissport International Ltd.
02.2018 - 06.2019

Customer Sales and Service Expert

Sutherland Global Services (AT&T MSS)
05.2016 - 08.2017

High School Diploma -

Scarborough Senior High School
John Sanders