Summary
Overview
Work History
Education
Skills
Timeline
Server
John Scott

John Scott

Kingston,OK

Summary

Proven leader with a track record of enhancing customer satisfaction and boosting sales at Herbalife Nutrition. Skilled in cash handling and exceptional customer service, demonstrating a strong work ethic and the ability to resolve client issues effectively. Excelled in building team cohesion and implementing strategies that significantly improved service quality and efficiency.

Overview

10
10
years of professional experience

Work History

Server

Choctaw Casino & Resort - Durant
07.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Restaurant Manager

Dominos's Pizza
12.2021 - 05.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Sales Manager

Herbalife Nutrition
09.2014 - 09.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Associate Of General Studies - Finance

Grayson College
Denison, TX

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Choctaw Casino & Resort - Durant
07.2022 - Current

Restaurant Manager

Dominos's Pizza
12.2021 - 05.2022

Sales Manager

Herbalife Nutrition
09.2014 - 09.2020

Associate Of General Studies - Finance

Grayson College
John Scott