John Senechal

Grafton,VT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Laborer

Self-employed

07.2022 - Current

Worked with contractors and other tradespeople to meet project specifications and deadlines.
Provided labor support to carpenters, masons and other skilled trades.
Assisted in digging, trenching and backfilling trenches and foundations.
Helped with erecting scaffolding and ladders.
Used variety of hand and power tools to complete tasks.
Operated forklifts and boom lifts to complete various tasks.

Warehouse Worker

Drews Organics

08.2021 - 07.2022

Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed general housekeeping and cleaning tasks.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Conducted regular inspections and audits to check quality and verify inventory levels.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Completed cycle counts and monthly inventory.
Assembled pallets and crates for secure transportation of materials.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified quantity and description of materials received by checking merchandise against packing list.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Maintained clean, orderly work environment free of hazards.

Online Grocery Associate

Walmart.com

08.2020 - 08.2021

Helped customers locate products and checked store system for merchandise at other sites.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Tracked substitutions and informed customers of changes.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Hardware & Sporting Goods Department Manager

Runnings

07.2018 - 07.2020

Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Evaluated employee performance and conveyed constructive feedback to improve skills.

Cashier

Walmart

04.2010 - 07.2018

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.

Customer Service Manager

Walmart

04.2010 - 07.2018

Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Followed through with client requests to resolve problems.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Front-End Manager

Walmart

04.2010 - 07.2018

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Coached employees through day-to-day work and complex problems.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw cashier operations, bookkeeping, and security.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Evaluated employee performance and made recommendations for improvements.
Created, prepared, and delivered reports to various departments.
Maintained strong customer relations and effective customer service standards.
Worked with security staff and law enforcement on shoplifting and vandalism response.
Reviewed financial reports and trend forecasts.
Recorded financial transactions and performed account reconciliations.

Asset Protection Associate

Walmart

04.2010 - 07.2018

Contacted local authorities and apprehended shoplifters.
Patrolled store departments to check for suspicious activities.
Kept patrons and employees safe and from criminal activity.
Wrote reports for internal and external crime, burglary, or theft.
Checked CCTV for evidence of shoplifting.
Wrote reports outlining activities and results.
Controlled reduction of loss inventory by protecting company assets.
Maintained secure environment by regularly checking store premises and inspecting security equipment.
Built professional relationships with local law enforcement and other related organizations.
Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Implemented and maintained loss prevention programs in close collaboration with store management.
Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.

Optician Technician

Walmart

04.2010 - 07.2018

Instructed patients on contact lens insertion and removal and lens care guidelines.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.

Pharmacy Technician

Walmart

04.2010 - 07.2018

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Counted, measured and compounded medications following standard procedures.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Collected co-payments or full payments from customers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Counted and labeled prescriptions with correct item and quantity.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Tire and Lube Technician

Walmart

04.2010 - 07.2018

Greeted customers and answered questions about oil changes and other services.
Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.