Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

John Smallwood

Dickerson,MD

Summary

With a proven track record at Lusher Gardens Landscaping Llc., I've excelled in operations management and strategic marketing, boosting business efficiency and client satisfaction. My expertise spans from entrepreneurial leadership to inventory control, underpinned by strong consulting skills and a knack for personnel management. Achievements include significant improvements in profitability and team performance, demonstrating both hard and soft skills essential for success.

Overview

25
25
years of professional experience

Work History

Business Owner/Operator

Lusher Gardens Landscaping Llc.
11.2014 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Landscaping Crew Leader

PVP Lawn Service
02.2009 - 11.2014
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Supervised team member performance to meet client deadlines and requirements.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Identified tools, machinery and personnel required for projects and properly managed resources.

Landscape Foreman

Ruppert Nurseries
02.2007 - 01.2009
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Developed lasting customer relationships and grew network over time.
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.

IPM Technician

Classic Landscaping
05.2003 - 02.2007
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Prepared reports and kept detailed records of pest control activities.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Prepared detailed reports to provide information on pest activity and recommend corrective actions.

Landscape Foreman

Spring Gardens
02.2000 - 04.2003
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Maintained tools and equipment to foster safe and consistent operation.

Education

GED -

Urbana High School
Urbana, MD
06-1999

Skills

  • Contract Negotiation
  • Marketing campaign development
  • Strategic Marketing
  • Operations Management
  • Personnel Management
  • Inventory Control
  • Entrepreneurial leadership
  • Regulatory Compliance
  • Consulting
  • Financial Planning
  • Operating a large variety of equipment safely and effectively

Interests

I have grown up in an agricultural family doing everything from operating Large farm equipment to showing cattle across the country Moving into landscaping was a natural progression for me I have grown to love the landscaping trade I am always learning new techniques of the trade as well as plant identification

Timeline

Business Owner/Operator

Lusher Gardens Landscaping Llc.
11.2014 - Current

Landscaping Crew Leader

PVP Lawn Service
02.2009 - 11.2014

Landscape Foreman

Ruppert Nurseries
02.2007 - 01.2009

IPM Technician

Classic Landscaping
05.2003 - 02.2007

Landscape Foreman

Spring Gardens
02.2000 - 04.2003

GED -

Urbana High School
John Smallwood