JOHN S. MULLEN
Powell,United States
Summary
United State Navy Commander (retired) with nearly 22 years of HONORABLE service to the country. Adept at leading high-end teams of up to 250 staff, optimizing productivity with detailed organizational management, training, and scheduling skills. Highly qualified in advanced operations, office management, budgeting constraints, training programs, strategic planning, and stakeholder results. Effective in the Human Resources / Talent Acquisition sales enterprise with multiple years spent bolstering the Navy's recruitment of future Sailors and Officers. Qualified to lead high-end teams to complete complex problems with leadership, spreadsheet management, information analysis, administrative assistant skills, and critical thinking skills. Comfortable making decisions in dynamic high-stress environments. Possess an active United States Government issued Top Secret/SCI eligible Security Clearance.
Overview
12
12
years of professional experience
Work History
Administrative Assistant 3
The Ohio State University College of Dentistry
Columbus, Ohio
2025.07 - Current
- Directly managed daily patient flow, welcoming and checking in approximately 50 patients per day while maintaining a professional, empathetic, and organized front-office environment.
- Optimized patient intake and triage processes, significantly reducing wait times and ensuring a seamless transition from the waiting room to clinical chairs.
- Handled high-volume patient inquiries, resolving scheduling conflicts, billing questions, and insurance verifications with accuracy and confidentiality (HIPAA compliance).
- Processed daily clinic billing, copayments, and invoices, reconciling accounts with precision to minimize discrepancies.
- Monitored and ordered clinic inventory, negotiating with vendors to reduce administrative costs while maintaining optimal stock levels.
Commanding Officer / Executive Officer & Special Projects Officer
Navy Talent Acquisition Group
Whitehall, OH
2020.10 - 2024.03
- Supervised, managed, and led the training and operations of over 250 personnel across four states to ensure standardization and high-end execution to recruit top end talent from schools and Universities
- Spearheaded organizational effectiveness and sales with the advanced use of tools such as the Microsoft Office Suite and Salesforce
- Optimized the use of a $1.5M annual budget that encompassed travel, work-related equipment, and various other expenses to ensure the goals of the unit were executed as required
- Ensured budget cuts were made when required to reduce waste
Senior Operations/Training Officer
Naval Aviation Warfighting Development Center
Fallon, NV
2017.01 - 2020.07
- Company Overview: Home of 'Top Gun'
- Led a team of over 150 military and civilian personnel and bolstered department efficiency by over 30% with detailed scheduling, record keeping, and instruction compliance
- Spearheaded the program management development of the U.S
- Navy's first ever Maritime Intelligence, Surveillance, and Reconnaissance (MISR) Weapons and Tactics Instructor (WTI) Course
- This multimillion-dollar program created graduates to enhance the overall readiness
- Executed high end executive administrative assistant functions for two high ranking senior officials to include schedules, tasks, and document preparation
- Home of 'Top Gun'
Squadron Operations/Training Officer
VP-46 (Maritime Patrol Squadron)
Oak Harbor, WA
2014.06 - 2016.12
- Managed a $10.3M Operational Target (OPTAR) funds budget for nine (9) aircraft, 135 aircrew personnel, and 12 total combat aircrews to execute strategically important global operations in the Middle East and Pacific Ocean area of operations
- Mission execution on budget and on time
- Expertly planned and wrote the unit's Fleet Readiness Training Plan for 12 aircrews, 146 aircrewmen, and over 200 maintenance personnel
- This strategic project management plan ensured the unit was on track to deploy world-wide in 12 months
Education
MBA - Financial Management (FM)
Naval Postgraduate School
Monterey, CABachelor of Science - Oceanography
United States Naval Academy
Annapolis, MDTimeline
Administrative Assistant 3
The Ohio State University College of Dentistry
2025.07 - Current
Commanding Officer / Executive Officer & Special Projects Officer
Navy Talent Acquisition Group
2020.10 - 2024.03
Senior Operations/Training Officer
Naval Aviation Warfighting Development Center
2017.01 - 2020.07
Squadron Operations/Training Officer
VP-46 (Maritime Patrol Squadron)
2014.06 - 2016.12
MBA - Financial Management (FM)
Naval Postgraduate School
Bachelor of Science - Oceanography
United States Naval Academy