Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Story

San Louis Obispo,CA

Summary

Experienced professional focused on meeting or exceeding objectives seeking Manager of Operations position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

24
24
years of professional experience

Work History

Retail Store Manager

Starbucks
Arroyo Grande, CA
03.2011 - Current
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

Endoscopy Technician

Adventist Health System
Bakersfield, CA
01.2005 - 12.2010
  • Clean and sterilize endoscopes, forceps, snares and other tools and equipment following established infection control procedures.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Collect and prepare specimens for cytology, microbiology, and pathology.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Transferred scopes to appropriate department for repairs and maintenance.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
  • Generate and complete daily sterilization, endo flush, and endoscopy scope logs.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Prepared patients for procedures to assist doctors, nurses and support staff.
  • Coordinated and maintained patient charts by recording information and ensuring confidentiality.
  • Assist physician in performing endoscopic procedures like endoscopic retrograde cholangiopancreatography (ERCP), bronchoscopies, gastroscopies, double balloon enteroscopy and endoscopic ultrasounds.

Surgical Technologist

Fresno Community Regional Medical Center
Fresno, CA
08.1994 - 10.2001
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Maintained high infection control standards.
  • Evaluated procedure needs and set up equipment, tools, supplies and instruments.
  • Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological and plastic surgery procedures.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored and distributed reusable surgical instrumentation and equipment.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine and orthopedic trauma treatment.
  • Developed training initiatives on new equipment and procedures to promote highest patient care standards.
  • Coordinated acquisition of surgical services and specialized equipment.

Education

High School Diploma -

Hanford High School
Hanford, CA
06.1992

Skills

  • Problem Anticipation and Resolution
  • Payment Processing
  • Administrative Management
  • Merchandise Strategizing
  • Retail Operations
  • Performance Monitoring
  • Retail Employee Training
  • Financial Statement Review
  • Records Organization and Management
  • Sales Analysis
  • Profit and Loss Control
  • Human Resources Oversight

Timeline

Retail Store Manager

Starbucks
03.2011 - Current

Endoscopy Technician

Adventist Health System
01.2005 - 12.2010

Surgical Technologist

Fresno Community Regional Medical Center
08.1994 - 10.2001

High School Diploma -

Hanford High School

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John Story