John Tan
Aurora,IL
Summary
Senior Account Executive with extensive experience in driving new business, managing key accounts and driving results through strategic selling and customer relationship development. Proven track record in exceeding sales targets and maximizing profit margins by negotiating favorable contracts. Skilled in utilizing CRM tools for accurate forecasting and pipeline management.
Overview
11
11
years of professional experience
Work History
Senior Account Executive
NobleTec LLC
02.2024 - 10.2024
- Developed new business through the sales of hardware, software and Managed Services Provider contracts.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Strategic Account Manager IV
Insight
03.2020 - 01.2024
- Achieved President's Club in 2022 as the Top GP (Gross Profit) attained to goal by exceeding sales targets by 270%. Sales Revenue achieved $9MM GP achieved $2,7MM.
- Exceeded individual sales quota by 10% in 2021. Sales Revenue achieved $6MM; GP achieved - $660K.
- Achieved President's Club in 2020 as the Top Revenue attained to goal by exceeding sales targets by 600%. Sales Revenue achieved
- Managed a portfolio of key accounts including Goldman Sachs, ensuring high levels of client satisfaction and retention.
- Collaborated cross-functionally to address client needs promptly and efficiently.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
Account Executive
PCM
10.2016 - 01.2020
- Exceeded individual sales quota two straight years 2018-2020.
- Achieved Chairman's Club in 2018 as the Top Performer in the Midwest Region exceeding sales targets by 500%. Sales Revenue achieved $3MM; GP achieved $300k.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Account Executive
NCR Merchant Services
12.2015 - 09.2016
- Exceeded monthly sales quota six consecutive months.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Regional Account Executive
TransFirst Merchant Services
03.2014 - 11.2015
- Met and exceeded sales goals ten straight months in 2015 and four straight months in 2014.
- Negotiated contracts with bank clients, securing favorable terms and conditions for both parties.
- Provided marketing newsletters and updates to clients and bank employees to promote credit card processing products.
- Managed a diverse portfolio of accounts, ensuring all client needs were met in a timely manner.
Education
Bachelor of Arts - Business Administration
Elmhurst University
Elmhurst Illinois05-1994
Bachelor of Science - Biological Sciences
Loyola University of Chicago
Chicago, IL05-1992
Skills
- Strategic selling
- Sales expertise
- Customer relationship development
- Sales target monitoring
Timeline
Senior Account Executive
NobleTec LLC
02.2024 - 10.2024
Strategic Account Manager IV
Insight
03.2020 - 01.2024
Account Executive
PCM
10.2016 - 01.2020
Account Executive
NCR Merchant Services
12.2015 - 09.2016
Regional Account Executive
TransFirst Merchant Services
03.2014 - 11.2015
Bachelor of Arts - Business Administration
Elmhurst University
Bachelor of Science - Biological Sciences
Loyola University of Chicago