Sabrina Mitchell
Palm Harbor,FL
Summary
Focused Enterprise Account Executive with expertise in nurturing client relationships and negotiating sales contracts. Offering outstanding persuasion and presentation skills. Customer-oriented with more than 25 years of managing lucrative accounts.
Overview
21
21
years of professional experience
Work History
Senior Account Executive
KnowBe4
05.2022 - Current
- Improved quota attainment 20%
- Assisted and/or contributed to 6 million dollars of revenue in 2023
- Oversee pipelines and manage quota attainment for 33 account managers and 6 sales directors
- Provide support to VP Central on daily, weekly, monthly revenue goals
- Assist with professional growth for account managers via coaching and mentoring to improve sales
- Provide b2b sales closing assistance for 33 sales account managers and 4-6 directors
- Monitor and review data metrics to improve sales performance
- Utilize sales processes and procedures to streamline and drive sales goals
VP of Sales and Business Development
DirectMail2.0
01.2021 - 05.2022
- Prospected and signed largest client
- Increased sales by 100% in 21
- Implemented and built SDR team
- Created strategic service roadmaps for new initiatives.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
Director of Enterprise Customer Success
KnowBe4
07.2019 - 01.2021
- Tagged on non renewals and troubled accounts
- Pipeline management of 5-7 million per month
- Increased average retention from 85.7% to 90% in 6 months
- Achieved average 110% net dollar retention
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Enterprise Regional Sales Director
KnowBe4
04.2017 - 07.2019
- Team exceeded $210,000 quota per month by 142%
- Increased to 61% Closing percentage for team
- Personal closing percentage 85%
- Achieved 176% over quota personally
- Worked well in team setting, providing support and guidance
Senior Enterprise Sales Representative
PostcardMania
10.2002 - 04.2017
- #1 in sales revenue year after year
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Skills
- Sales Quota Achievement
- Prospecting Skills
- Verbal and Written Communication
- Contract Negotiation
- Strategic Selling
- Pipeline Development
- Strong Relationships
- Consultative Selling Techniques
- Forecast Preparation
Timeline
Senior Account Executive
KnowBe4
05.2022 - Current
VP of Sales and Business Development
DirectMail2.0
01.2021 - 05.2022
Director of Enterprise Customer Success
KnowBe4
07.2019 - 01.2021
Enterprise Regional Sales Director
KnowBe4
04.2017 - 07.2019
Senior Enterprise Sales Representative
PostcardMania
10.2002 - 04.2017
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