John Thompson
Converse,TX
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
24
24
years of professional experience
Work History
Salesperson
Specs Liquor And Bar Supply
San Antonio, TX
12.2019 - 01.2023
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 15%.
- Developed key customer relationships to increase sales.
- Contacted new and existing customers to outline benefits of products.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Aquarium Technician
Aquarium Designs
San Antonio, TX
03.2017 - 12.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Negotiated with vendors and suppliers to source replacement parts.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Operated specialized diagnostic tools used to identify system faults.
- Provided technical support services to customers via phone or email communication.
- Analyzed data collected during testing to determine root cause of failure.
Medic
United States Army
Killeen, TX
03.1999 - 11.2012
- Served as a liaison between medical staff at forward operating bases and higher headquarters coordinating resources needed for successful completion of missions.
- Presented paramedic basics at schools, cardiopulmonary resuscitation classes, civic groups and public safety agencies.
- Maintained detailed records of patient care activities, treatments, medications administered, diagnostic tests results, and other relevant information.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Coordinated with higher headquarters to arrange evacuation helicopters for urgent cases requiring specialized care at hospitals located far away from our base camp.
- Responded quickly to calls for assistance from fellow medics stationed at remote locations who needed help treating casualties or managing mass casualties situations.
- Provided treatment in combat zones and health facilities.
- Administered emergency treatment to battlefield wounds and infections.
- Developed plans for medical support of training exercises involving large numbers of personnel.
- Performed emergency life support and treated sick and injured persons at remote locations.
- Supervised junior medics assigned to my unit during field operations ensuring proper implementation of safety rules and regulations.
Education
High School Diploma -
Mililani High School
Mililani Town, HI05-1998
Skills
- Relationship Building
- Customer Care
- Customer Engagement
- Networking
- Customer Relationship Building
Timeline
Salesperson
Specs Liquor And Bar Supply
12.2019 - 01.2023
Aquarium Technician
Aquarium Designs
03.2017 - 12.2019
Medic
United States Army
03.1999 - 11.2012
High School Diploma -
Mililani High School
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