John Toupal
Pueblo,CO
Summary
Adept Business Manager with a proven track record at UPS, enhancing team productivity and financial performance by 23%. Skilled in Financial Management and Team Building, I excel in fostering employee relations and leading operations with a focus on compliance and efficiency.
Overview
21
21
years of professional experience
Work History
Business Manager
UPS
02.2007 - 05.2024
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved safety frequencies among all five centers and in each operation.
- maintained accurate compliance records with environmental agencies, OSHA, DOT and internal departments to keep operations running smoothly.
- Ensured that all employees were up to date on compliance training.
- Successfully improved relations between union and non-union employees.
- Led my team to a top ten ranking among UPS financial scorecard.
- Decreased excess hours by 23%.
Owner
El Capitan
11.2003 - 06.2009
- Managed day-to-day business operations.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor of Arts - Liberal Arts And Sciences
Colorado State University
Fort Collins, CO12.2001
Associate of Arts - Business Administration And Management
Trinidad State Junior College
Trinidad, CO05.1998
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Customer Relationship Management
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
Timeline
Business Manager
UPS
02.2007 - 05.2024
Owner
El Capitan
11.2003 - 06.2009
Bachelor of Arts - Liberal Arts And Sciences
Colorado State University
Associate of Arts - Business Administration And Management
Trinidad State Junior College