John Trent
Columbus,OH
Summary
Detail-oriented individual focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about precious metals practices and documentation requirements. I am also a very motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Specialist
Schlossadler Wines
01.2020 - 01.2022
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Increased overall productivity by developing streamlined procedures for routine tasks like invoicing or data entry.
Account Specialist
Metals
01.2017 - 01.2019
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Developed customized financial solutions for clients, addressing their unique needs and concerns.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
Education
High School Diploma -
Marion Franklin
Columbus, OH06.2010
Skills
- Customer Engagement
- Account Updating
- Revenue Growth
- Account Management
- Time Management
- Team Leadership
- Decision Making
- Adaptability
- Multitasking
Timeline
Account Specialist
Schlossadler Wines
01.2020 - 01.2022
Account Specialist
Metals
01.2017 - 01.2019
High School Diploma -
Marion Franklin