Dedicated Security Officer equipped with excellent communication skills. Consistently maintains detailed logs of important events. Skilled in inclusiveness, problem-solving and conflict resolution with knowledge of law enforcement investigations. Passionate about excellent guest service, following the truth, detail oriented, patient and tenacious. Trustworthy and committed to honest interactions with supervisors,cast members and guests. Resolve conflict in a peaceful manner and able to deescalate tense situations.
Guest safety awareness under ISA guidelines for approximately 800 guests every weekend as the ISA Florida State director
Verbal and Written Communication specialist using SIMS reporting system
Security Team Coordinator for special events
Video analysis of post positions and sensitive testing areas while in the Army Military Police
Professional demeanor while implementing the 5 keys Safety, Courtesy, Inclusion, Show and Efficiency.
Crime Prevention methods with investigative skills as a Military Policeman in the Army.
Attentive and observant customer service problem solving while owner of J&J Restoration Company
Security Trainer for Land, Screening, Motor and Barriers.
Overview
44
44
years of professional experience
Work History
Security Host/Field Trainer Officer
Disney
Lake Buena Vista, FL
09.2021 - Current
Working as a team with Cast Members, Security Hosts and law enforcement to maintain the safety of guests.
Conducted surveillance using foot patrols, motorized vehicle patrol and screening for unauthorized items on premises.
Gather and analyze data to draw conclusions to determine management involvement.
Handle security tasks while providing outstanding guest service and maintaining composure under pressure.
Team member Fireworks Core team and Magic Kingdom Flag team.
ISA Florida State Director
Reunion, FL
01.2019 - 06.2022
Managed and directed fast pitch softball events all across Florida. Governed 600 fast pitch teams that are sanctioned with ISA. Every given weekend would interact with 600 to 800 customers and guests to ensure a safe, clean and competitive atmosphere through ISA guidelines.
Owner/operator
J and J Restoration Company
Casselberry, FL
01.1986 - 02.2020
Inspected worksites and work of personnel on regular basis to identify issues or non-conformity. Take actions to immediately correct identified deficiencies for quality assurance and safety.
Interacted with homeowners and companies when disaster struck. Brought them back to new or better than new
Created budget conscious proposal materials such as scopes, fees and bid documentation.
Owner/operator with 12 employees
US Army Military Police
Aberdeen, MD
09.1982 - 09.1985
Gathered evidence, interviewed witnesses to write reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations to deter and detect unlawful activity
Collect, document and preserve evidence.
Respond quickly and effectively to any emergency situation
Give clear and concise instruction with a professional demeanor.