Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Zawislak

Collegeville,PA

Summary

High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in Automotive industry practices, needs and customers. Offering 30 years' experience in the field.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
30
years of professional experience
1
1
Certification

Work History

General Sales Manager

Keyser Miller Ford
08.2023 - 11.2023
    • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
    • Handled customer relations issues, enabling quick resolution, and client satisfaction.
    • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.

General Sales Manager

Kia Of Coatesville
02.2023 - 06.2023
    • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
    • Handled customer relations issues, enabling quick resolution, and client satisfaction.
    • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

General Sales Manager

Tri-County Chrysler Jeep Dodge Ram
04.2019 - 02.2023
    • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
    • Handled customer relations issues, enabling quick resolution, and client satisfaction.
    • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
    • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
    • Collaborated with upper management to implement continuous improvements and exceed team goals.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

General Sales Manager

Reedman Toll Nissan
08.2018 - 04.2019
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

General Sales Manager

Norristown CDJR
07.2016 - 07.2018
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
  • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Increased sales by 15% year over year.

General Sales Manager

Sport Chrysler Jeep
08.1993 - 07.2016
    • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
    • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
    • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
    • Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
    • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
    • Directed sales support staff in administrative tasks to help sales reps close deals.
    • Implemented systems and procedures to increase sales.

Education

High School Diploma -

Archbishop Kennedy
Conshohocken, PA
06.1989

Skills

    • CRM Platforms
    • Inventory Control
    • Recruitment and Training
      • Sales Forecasts
      • Sales Operations
      • Automotive Financing

Certification

Ford Certified

CDJR Certified

Kia Certified

Timeline

General Sales Manager

Keyser Miller Ford
08.2023 - 11.2023

General Sales Manager

Kia Of Coatesville
02.2023 - 06.2023

General Sales Manager

Tri-County Chrysler Jeep Dodge Ram
04.2019 - 02.2023

General Sales Manager

Reedman Toll Nissan
08.2018 - 04.2019

General Sales Manager

Norristown CDJR
07.2016 - 07.2018

General Sales Manager

Sport Chrysler Jeep
08.1993 - 07.2016

High School Diploma -

Archbishop Kennedy
John Zawislak