High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in Automotive industry practices, needs and customers. Offering 30 years' experience in the field.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
1
1
Certification
Work History
General Sales Manager
Keyser Miller Ford
08.2023 - 11.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
General Sales Manager
Kia Of Coatesville
02.2023 - 06.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
General Sales Manager
Tri-County Chrysler Jeep Dodge Ram
04.2019 - 02.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
General Sales Manager
Reedman Toll Nissan
08.2018 - 04.2019
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
General Sales Manager
Norristown CDJR
07.2016 - 07.2018
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Directed sales support staff in administrative tasks to help sales reps close deals.
Increased sales by 15% year over year.
General Sales Manager
Sport Chrysler Jeep
08.1993 - 07.2016
Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Directed sales support staff in administrative tasks to help sales reps close deals.
Implemented systems and procedures to increase sales.