John Ziolkowski
St.James,NY
Summary
Goal-oriented Parts Counter Sales Person skilled in customer relationship building, inventory management, and order processing efficiency. Committed to enhancing customer satisfaction through accurate product recommendations and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Parts Counter Sales Person
Smithtown Toyota
Smithtown, NY
05.2022 - Current
- Assisted customers with parts selection and inquiries, ensuring accurate product recommendations.
- Processed orders efficiently using dealership software, maintaining high accuracy in inventory management.
- Collaborated with service technicians to identify parts needs, enhancing operational workflow.
- Educated customers on product features and benefits, improving overall customer satisfaction.
- Trained new staff on counter procedures and customer service protocols, fostering a knowledgeable team environment.
- Managed inventory levels, conducting regular audits to ensure stock availability and minimize discrepancies.
Parts Counter Sales Person
Mercedes-Benz of Smithtown
Smithtown, NY
07.2019 - 05.2022
- Provided exceptional customer service by assisting clients with part selection and order inquiries.
- Processed orders efficiently using inventory management systems to track parts availability.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Collaborated with service technicians to identify parts needs, enhancing operational workflow.
- Managed inventory levels, conducting regular audits to ensure stock availability and minimize discrepancies.
Stock Assistant
The Wine Guy
Smithtown, NY
07.2017 - 07.2019
- Organized inventory for efficient stocking and retrieval processes.
- Assisted in maintaining optimal stock levels through regular audits.
- Collaborated with team to enhance product displays and merchandising.
- Trained new staff on inventory management systems and procedures.
Valet
Subaru Smithtown
Smithtown, NY
08.2015 - 07.2017
- Managed vehicle parking and retrieval operations efficiently, ensuring prompt service for customers.
- Maintained cleanliness of parked vehicles, enhancing customer satisfaction and dealership image.
- Coordinated with service department to ensure timely delivery of vehicles to customers post-service.
Education
High School Diploma -
Smithtown High School East
Smithtown, NYSkills
- Customer relationship building
- Goal-oriented mindset
- Upselling strategies
- Order processing efficiency
- Inventory management proficiency
- Industry awareness
- Customer service
- Problem-solving skills
- Product knowledge expertise
Timeline
Parts Counter Sales Person
Smithtown Toyota
05.2022 - Current
Parts Counter Sales Person
Mercedes-Benz of Smithtown
07.2019 - 05.2022
Stock Assistant
The Wine Guy
07.2017 - 07.2019
Valet
Subaru Smithtown
08.2015 - 07.2017
High School Diploma -
Smithtown High School East