Johnathan Jagers
Port Orange,FL
Summary
Industrious Distribution Specialist skilled in warehouse operations, grocery distribution and sales. Advanced knowledge of inventory control protocols and warehouse management functions. Accustomed to developing and leading teams to target business objectives, drive customer retention and foster business growth. Eager to fulfill a role in which hard work and talent will be highly valued.
Overview
9
9
years of professional experience
Work History
Digital Personal Shopper
Walmart
Daytona, FL
01.2024 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Stocked shelves with newly received merchandise according to established guidelines.
- Secured and stored items until customer pickup.
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
- Responded promptly to customer inquiries via phone calls or emails.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
X Dock Manager
WCDI
Daytona Beach, Florida
07.2015 - Current
- Supervised the daily operations of the dock, including scheduling and assigning tasks to dock personnel.
- Developed policies and procedures for efficient loading and unloading of freight and maintenance of equipment.
- Ensured compliance with safety regulations and maintained records of hazardous materials.
- Coordinated with shipping companies regarding arrival times, pick-up schedules, and other related matters.
- Managed the receipt of incoming goods, ensuring accuracy in counting, labeling, and storage of items.
- Oversaw staff training programs to ensure that employees are knowledgeable about safe practices when handling cargo or operating equipment.
- Investigated discrepancies between actual inventory levels versus system records.
- Analyzed data from various sources to identify areas where improvements can be made in order to optimize operations.
- Provided guidance and support to team members in order to meet organizational objectives.
- Established priorities and assigned tasks to support dock operations.
- Assisted in preparing dock, securing ships and unloading cargo with dock workers.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Education
Associate of Arts -
University of Antelope Valley
Lancaster, CASkills
- Prioritizing Orders
- Verifying Order Accuracy
- Customer Service
- Attention to Detail
- Relationship Building
- Planning and Organization
- Strong interpersonal skills
- Online Order Processing
- Shipping and receiving
- Inventory Management
- Warehouse Management
- Dock safety
- Production Planning
- Warehouse oversight
- Critical Thinking
- Distribution and Warehousing
- Loading and unloading
- Continuous Improvement Projects
- Time Management
- Professionalism
Accomplishments
- Recognition for traveling to another state to help live launch of new warehouse
- Received work performance raise
References
References available upon request.
Timeline
Digital Personal Shopper
Walmart
01.2024 - Current
X Dock Manager
WCDI
07.2015 - Current
Associate of Arts -
University of Antelope Valley