Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Murphy

Racine

Summary

Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Speedway. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in time management and stocking, consistently achieving operational goals while maintaining a welcoming environment.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

Sales Associate

Speedway
08.2025 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sortation Associate

Amazon
07.2023 - 08.2025
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Streamlined workflow by keeping work area organized and free from obstructions during shifts.

Cook

Burger King
07.2019 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Sales Associate

Kmart
07.2014 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

Dollar Tree
06.2011 - 06.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Tremper High School
Kenosha

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Stocking and receiving

Timeline

Sales Associate

Speedway
08.2025 - Current

Sortation Associate

Amazon
07.2023 - 08.2025

Cook

Burger King
07.2019 - 07.2023

Sales Associate

Kmart
07.2014 - 07.2019

Manager

Dollar Tree
06.2011 - 06.2014

Tremper High School

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