John (Briggs) Hayes III
Alexandria,VA
Summary
Proven ability to enhance team efficiency and customer satisfaction at Vola's Dockside Grill, leveraging strong verbal/written communication and dining room management skills. Excelled in relationship building and structural analysis, significantly contributing to project and service excellence. Demonstrates a keen understanding of sales strategies and staff coordination, driving operational success.
Overview
5
5
years of professional experience
Work History
Host
Vola's Dockside Grill
Alexandria, VA
06.2024 - 08.2025
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Informed patrons of establishment specials and promotions.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed incoming calls during busy shifts.
- Built positive relationships with other front-of-house and kitchen staff.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Construction Intern
Eakin - Youngentob
Reston, VA
06.2022 - 08.2023
- Followed blueprints and plans to assist in accurate measurements and layouts.
- Assisted with diverse construction challenges to help team and customer.
- Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
- Inspected sites before and after construction projects.
- Maintained accurate records and prepared cost and inventory reports.
Sales Associate
Lacrosse Unlimited
Alexandria, VA
03.2020 - 02.2022
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed transactions using a point-of-sale system.
- Used technology resources to assist customers in locating and selecting items.
- Handled returns and exchanges according to company policies.
- Assessed customer needs to provide assistance and information on product features.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Bachelor of Arts - History
Hampden-Sydney College
Farmville, VA05-2026
Skills
- Telephone reception
- Menu management
- Team collaboration
- Staff coordination
- Server support
- Dining room management
- Foreign language skills (German)
- Relationship building
- Sales strategies
- Verbal/written communication
- Structural analysis
Affiliations
- Exercise
- Fishing
- The Outdoors
- Cooking
- Sports
Accomplishments
- All-district and all-region honors in high school lacrosse
Languages
German
Professional
References
References available upon request.
Timeline
Host
Vola's Dockside Grill
06.2024 - 08.2025
Construction Intern
Eakin - Youngentob
06.2022 - 08.2023
Sales Associate
Lacrosse Unlimited
03.2020 - 02.2022
Bachelor of Arts - History
Hampden-Sydney College
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