Summary
Overview
Work History
Education
Skills
Timeline
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Johncarlos Jimenez

New York City

Summary

Experienced with a strong background in retail and customer service. Demonstrated ability to maintain speed and accuracy in high-pressure environments. Proficient in cash handling and POS systems, with a focus on enhancing customer satisfaction through efficient service delivery.

Overview

2
2
years of professional experience

Work History

Cashier

HyVee Foods
Omaha
12.2023 - 05.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

C Town Supermarket
The Bronx
06.2022 - 09.2022
  • Ensured accuracy of all credit card, cash, and check transactions processed.
  • Directed sanitation procedures and trash removal to maintain organized aisles and register areas.
  • Utilized suggestive selling techniques to enhance add-on sales.
  • Delivered exceptional customer service through active listening and engagement.
  • Answered customer inquiries and provided comprehensive store information.
  • Maintained organized work area and balanced cash drawer consistently.
  • Greeted customers promptly, fostering a welcoming environment.
  • Counted and balanced cashier drawers to ensure financial integrity.

Education

High School Diploma -

Ralston High School
Omaha, NE
05-2024

Skills

  • Cash handling
  • Customer service
  • Sales promotion
  • Transaction accuracy
  • Safety compliance
  • Customer engagement
  • Active listening
  • Time management
  • Conflict resolution
  • Work ethic and integrity
  • Multitasking and organization
  • Attention to detail
  • Inventory management

Timeline

Cashier

HyVee Foods
12.2023 - 05.2024

Cashier

C Town Supermarket
06.2022 - 09.2022

High School Diploma -

Ralston High School

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