John Heath Ashmore
Dallas,Texas
Summary
Highly motivated and results-driven professional with a strong academic background in Information Technology Systems and extensive experience in achieving complex goals through strategic planning and execution. Adept at leveraging technical knowledge and problem-solving skills to deliver innovative solutions. Proven ability to collaborate effectively with diverse teams, manage multiple priorities, and maintain a high level of performance in fast-paced environments. Committed to continuous learning and development, with a passion for utilizing technology to drive business success. Strong communicator with a keen eye for detail and a dedication to excellence.
Overview
7
7
years of professional experience
Work History
Server
Smithy's on Henderson
03.2023 - Current
- Developed and maintained a positive relationship with customers to enhance their dining experience and increase customer satisfaction ratings
- Promoted menu items by upselling to increase sales and revenue for the restaurant
- Provided exceptional customer service by anticipating and fulfilling customer needs, resolving issues promptly, and maintaining a friendly and professional demeanor
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals to customers
Licensed Vocational Medical Staff Member
Cornerstone Staffing Inc.
07.2020 - 06.2021
- Assisted Dallas Health & Human Services by offering basic guidance regarding testing and medical consultation for those exposed to people with COVID-19
- Coordinated with public health and local facilities to support isolation and quarantine of individuals
- Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures
- Collected and recorded information into electronic medical records
Quality Assurance Analyst Contractor
Intellizoom
05.2020 - 07.2020
- Conducted system and compatibility testing on desktop, mobile, and all other digital devices
- Identified, designated, and corrected coding errors
- Developed and executed test cases to identify gaps and errors in web development and mobile application projects and ensured they met quality standards
- Documented bug reports and design issues
Server Assistant & Server
Republic Texas Tavern
05.2017 - 03.2018
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests
- Assisted servers in meeting customers' needs by refilling drinks, delivering food orders, providing condiments, and addressing any concerns
Education
No Degree - Computer Information Systems & Technology
The University of Texas At Dallas
Richardson, TXAssociate of Arts - Business
Collin County Community College District
Frisco, TX12.2021
High School Diploma -
Highland Park High School
Dallas, TX05.2018
Skills
- Customer Service
- Organizational skills
- Communication skills
- Problem-solving skills
- Trustworthiness
- Detail-oriented
- Creativity
- Empathy
- Attention to detail
- Teamwork
- Adaptability
- Time Management
Timeline
Server
Smithy's on Henderson
03.2023 - Current
Licensed Vocational Medical Staff Member
Cornerstone Staffing Inc.
07.2020 - 06.2021
Quality Assurance Analyst Contractor
Intellizoom
05.2020 - 07.2020
Server Assistant & Server
Republic Texas Tavern
05.2017 - 03.2018
No Degree - Computer Information Systems & Technology
The University of Texas At Dallas
Associate of Arts - Business
Collin County Community College District
High School Diploma -
Highland Park High School
Similar Profiles
Corey MillinerCorey Milliner
Prep Line Cook at Carnegie Heights at Henderson-HendersonPrep Line Cook at Carnegie Heights at Henderson-Henderson
Amber GrossAmber Gross
Medical Front Office Receptionist at Charles Henderson Child Health CenterMedical Front Office Receptionist at Charles Henderson Child Health Center
William EvansWilliam Evans
HHBC Worship Band (Staff Musician) at Henderson Hills Baptist ChurchHHBC Worship Band (Staff Musician) at Henderson Hills Baptist Church
Jaylen McCloneyJaylen McCloney
EMT at Lifeline EMSEMT at Lifeline EMS
Brenda AriasBrenda Arias
Sales Associate at American Eagle OutfitersSales Associate at American Eagle Outfiters