John Henry Rudman
Overland Park
Summary
Enthusiastic and dedicated professional with a bachelor’s degree in Humanities, complemented by strong interpersonal and communication skills. I have a proven ability to quickly learn and adapt, as demonstrated in various team-oriented and customer-facing roles. I am eager to bring my dedication and willingness to a sales and marketing team, where I can gain hands-on experience and contribute to achieving sales goals and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Account Manager
Lifetime Fitness
09.2021 - 05.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Service Advisor
Honda
10.2017 - 08.2019
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Intern
Premiere Marketing Group
05.2017 - 08.2017
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Arts - Humanities And Social Sciences
University of Missouri - Kansas City
Kansas City, MO05.2023
Skills
- Report Writing
- Account Servicing
- Schedule Management
- Business Development
Timeline
Account Manager
Lifetime Fitness
09.2021 - 05.2023
Service Advisor
Honda
10.2017 - 08.2019
Intern
Premiere Marketing Group
05.2017 - 08.2017
Bachelor of Arts - Humanities And Social Sciences
University of Missouri - Kansas City