Summary
Overview
Work History
Education
Skills
Timeline
Generic

John N Castleberry II

Bowie

Summary

Proven expertise in technical troubleshooting and equipment maintenance. Skilled in system inspections and compliance adherence, with a strong focus on customer relationship management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2026
2026
years of professional experience

Work History

Merchandising Service Team

Lowes Home Improvement
Decatur
12.2021 - 11.2025

Manager Ben McAnally

  • Facilitated collaboration among diverse coworkers to resolve product and service issues and achieve team goals.
  • Operated equipment and machinery according to safety guidelines.
  • Coordinated with team members to ensure project objectives were met on time.

Service Tech

Tyco Integrated Security
Ft Worth
05.2017 - 05.2021

Manager: Jackie Nance

Installed & serviced electronic security systems Burglar Alarm, Fire Alarm, Card Access & CCTV Systems.

  • Troubleshot technical issues with security devices onsite.
  • Conducted regular inspections and maintenance of security equipment.
  • Collaborated with clients to assess security needs and recommend solutions.
  • Ensured compliance with industry regulations during service calls.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Provided training on the safe usage of equipment.
  • Resolved software-related issues by troubleshooting programs and applications.

Service Technician

XTO Energy Inc
Ft Worth
09.2013 - 09.2017

Manager: Bill Brennan

Installed, Service & Program electronic security systems, Burglar Alarm, CCTV, Card Access Systems

  • Collaborated with team members to create tailored security solutions that addressed specific client needs.
  • Trained clients on proper use of security systems and protocols.
  • Ensured compliance with safety regulations and industry standards during installations.
  • Documented service requests, repairs, and system configurations to ensure accurate tracking and efficient resolution.
  • Tested equipment, connections and signals to verify security system functionality.
  • Maintained records of all service calls received from customers regarding their electronic security system needs.
  • Delivered technical support to customers, enhancing their understanding of electronic security system operations.
  • Conducted regular maintenance and troubleshooting on security equipment and software.

Electronics Technician

Liberty Pressure Pumping
Springtown

Manager: Jesse Branscum

Assembled and tested electronic components for Downhole Fracking pressure pumping systems.

  • Diagnosed and repaired electrical issues in field equipment and machinery.
  • Managed inventory of tools and electronic parts to ensure operational readiness.
  • Recorded repair procedures and maintenance records to support compliance with industry standards.
  • Inspected equipment to ensure adherence to industry standards and safety regulations.
  • Utilized soldering techniques to replace defective parts.
  • Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime.
  • Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
  • Reviewed service manuals and schematics while troubleshooting to determine root cause of malfunctioning units.
  • Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
  • Analyzed data collected from tests performed on various pieces of equipment in order to identify any issues that may require further investigation or corrective action.
  • Operated and maintained automated test equipment to facilitate accurate testing processes.

Education

GED -

Robert E Lee
Midland, TX

Some College (No Degree) - Digital Electronics

Eastfield College
Mesquite, TX

Skills

  • Customer relationship management
  • Technical troubleshooting
  • Troubleshooting
  • System inspections
  • Compliance adherence
  • Data analysis
  • Data entry
  • Electronic security systems
  • Equipment maintenance
  • Multitasking
  • Self-Directed

Timeline

Merchandising Service Team

Lowes Home Improvement
12.2021 - 11.2025

Service Tech

Tyco Integrated Security
05.2017 - 05.2021

Service Technician

XTO Energy Inc
09.2013 - 09.2017

Electronics Technician

Liberty Pressure Pumping

GED -

Robert E Lee

Some College (No Degree) - Digital Electronics

Eastfield College
John N Castleberry II