Johnna Gideon-Strittmatter
Azle,TX
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Autobahn Fort Worth. Successfully streamlined service processes, enhancing efficiency and productivity. Adept at problem-solving and multitasking, I consistently exceeded sales expectations while fostering a welcoming environment, ensuring client satisfaction and loyalty.
Overview
15
15
years of professional experience
Work History
Internal Service Advisor
Autobahn Fort Worth
Fort Worth, TX
12.2015 - 01.2026
- Executed thorough vehicle inspections and delivered precise estimates for required repairs and maintenance.
- Inspected damaged vehicles to estimate repair labor cost and required parts
- Coordinated with technicians to prioritize work orders, maximizing productivity and minimizing downtime.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Explained estimates and determined repair timelines to manage sales and clients expectations.
- Managed workflow to ensure timely completion of service requests, meeting or exceeding sales expectations
- Collaborated with sales representatives to provide seamless transition between sales process and after-sales support.
Bartender
American Legion Post 426
Alvarado, TX
07.2011 - 11.2015
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma - Basic Studies
Chisholm Trail Academy
Keene, TX05.2002
Skills
Strong work ethic
Willing to learn
Customer service
Attention to detail
Listening skills
Multitasking and organization
Computer skills
Problem-solving
Adaptability and flexibility
Reliability
Hardworking and dedicated
Timeline
Internal Service Advisor
Autobahn Fort Worth
12.2015 - 01.2026
Bartender
American Legion Post 426
07.2011 - 11.2015
High School Diploma - Basic Studies
Chisholm Trail Academy