Johnna Jones
Chattanooga,TN
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service
HomeServe USA
06.2019 - Current
- Call Center
- Handling incoming and outgoing calls
- Online Support Specialist
Interviewer
WILKINS RESEARCH
11.2018 - 03.2019
- Call Center
- Handling incoming/outgoing calls
CNA
ALEXIAN BROTHERS HOME CARE
08.2016 - 11.2018
- Assist with daily activities
- Answer the phone
- Transfer some calls
Caregiver
5Star Home Health
09.2013 - 02.2017
- Assist with daily living activities they may have trouble with on their own
CNA
Soddy Daisy Health Care Center
06.2015 - 12.2015
- Obtained CNA certification and completed on the job training, providing basic care to patients
- Answer phone calls at our station/ transfer calls
CAREGIVER
PRIVATE CLIENT
08.2008 - 08.2013
- Worked in the client's home to assist with daily living needs including but not limited to bathing, feeding, distributing medication, housework, shopping, and driving to appointments
CAREGIVER
PRIVATE CLIENT
03.2012 - 06.2013
- Assist as needed with daily living needs
PARKING ATTENDANT
REPUBLIC PARKING SYSTEMS
09.2006 - 08.2008
- Greet customers in a professional and courteous manner, issuing tickets as vehicles enter to park and collecting fees as they exit the parking garage
Education
HIGH SCHOOL DIPLOMA -
HOWARD SCHOOL OF ACADEMICS AND TECHNOLOGY
05.2003
Skills
- Clear and effective communication skills
- Ability to work independently
- Ability to work as a team member
- High degree of accuracy and attention to detail
- Proven ability to efficiently handle multiple responsibilities
- Able to problem solve
- Able to make sound decisions in a high energy environment
- External/internal calls
Certification
CPR/First Aid
Personal Information
Authorized To Work: US
Timeline
Customer Service
HomeServe USA
06.2019 - Current
Interviewer
WILKINS RESEARCH
11.2018 - 03.2019
CNA
ALEXIAN BROTHERS HOME CARE
08.2016 - 11.2018
CNA
Soddy Daisy Health Care Center
06.2015 - 12.2015
Caregiver
5Star Home Health
09.2013 - 02.2017
CAREGIVER
PRIVATE CLIENT
03.2012 - 06.2013
CAREGIVER
PRIVATE CLIENT
08.2008 - 08.2013
PARKING ATTENDANT
REPUBLIC PARKING SYSTEMS
09.2006 - 08.2008
HIGH SCHOOL DIPLOMA -
HOWARD SCHOOL OF ACADEMICS AND TECHNOLOGY
Similar Profiles
Margaret PotterMargaret Potter
Retention Specialist at HomeServe USARetention Specialist at HomeServe USA
Nicholas ClarkeNicholas Clarke
Facility and Fleet Manager at HomeServe USAFacility and Fleet Manager at HomeServe USA
Rudolfo GamboaRudolfo Gamboa
Insurance Account Representative at HomeServe USAInsurance Account Representative at HomeServe USA
Tristan MooreTristan Moore
Sales Floor Associate at MarshallsSales Floor Associate at Marshalls
Daonta WilsonDaonta Wilson
Production Team Member at Volkswagen ChattanoogaProduction Team Member at Volkswagen Chattanooga