Johnna McNeill
Palatka
Summary
Diligent worker with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
7
7
years of professional experience
Work History
Server
Chilis's Bar and Grill
10.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Receptionist
Miguel Dejuk
09.2019 - 07.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Daycare Teacher
Round Lake Academy
01.2018 - 01.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
High School Diploma -
Palatka High School
Palatka, FL06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Customer service
- Cash handling
- Patient scheduling
- Guest engagement
- Medical terminology knowledge
- Dependable
- HIPAA compliance
Timeline
Server
Chilis's Bar and Grill
10.2021 - Current
Medical Receptionist
Miguel Dejuk
09.2019 - 07.2023
Daycare Teacher
Round Lake Academy
01.2018 - 01.2019
High School Diploma -
Palatka High School
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