Johnna Parvin
Rock Island,IL
Summary
Dynamic and results-oriented professional with a proven track record at Red Robin, excelling in high-volume dining environments. Expert in enhancing guest experiences through exceptional service and efficient cash handling. Demonstrated ability to foster customer relationships and maintain rigorous cleanliness standards, showcasing strong work ethic and hospitality service expertise.
Overview
6
6
years of professional experience
Work History
Server
Red Robin
04.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Bartender
Shooters Bar
01.2019 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Ged -
Sterling High School
Illinois05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Safe food handling
- Customer service
- Cleanliness standards
- Hospitality service expertise
Timeline
Server
Red Robin
04.2023 - 02.2025
Bartender
Shooters Bar
01.2019 - 02.2023
Ged -
Sterling High School
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