Johnnie Cortez
Albuquerque,NM
Overview
5
5
years of professional experience
Summary
Dedicated server with exceptional customer service skills. Committed to enhancing guest experiences and ensuring satisfaction through attention to detail and effective collaboration with kitchen staff.
Work History
Server
Pamilla Living Center
03.2026 - Current
- Provided exceptional customer service to enhance dining experience.
- Assisted in food preparation and presentation to maintain quality standards.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Collaborated with kitchen staff to expedite orders effectively during peak hours.
Cook
Intel
03.2023 - 02.2026
- Prepared diverse menu items adhering to food safety standards and quality guidelines.
- Operated cooking equipment, ensuring proper maintenance and sanitation practices.
- Collaborated with team members to streamline kitchen operations and enhance workflow efficiency.
- Assisted in inventory management, tracking stock levels, and minimizing waste.
Lead Cleaner
Ccjs
03.2021 - 01.2023
- Supervised cleaning staff to ensure adherence to safety and quality standards.
- Implemented efficient cleaning procedures, enhancing workflow and maintaining high cleanliness levels.
- Trained new team members on equipment usage and safety protocols.
- Coordinated supply inventory, ensuring availability of necessary cleaning materials.
Education
High School Diploma -
Roswell High School
Roswell, NM05-1997
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Professional appearance
Hospitality service expertise
Timeline
Server
Pamilla Living Center
03.2026 - Current
Cook
Intel
03.2023 - 02.2026
Lead Cleaner
Ccjs
03.2021 - 01.2023
High School Diploma -
Roswell High School