Summary
Overview
Work History
Education
Skills
Timeline
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Johnny Longoria

Converse,TX

Summary

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

7
7
years of professional experience

Work History

Realtor

Exquisite Properties
05.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

Customer Resolution Analyst

Wells Fargo
09.2019 - 05.2021
  • Identified and resolved problems through root cause analysis and research.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Queried databases for information needed for report processing.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.

Personal Banker

Citibank
03.2017 - 09.2019
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.

Education

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
12.2016

Skills

  • Closing Support
  • Sales Negotiation
  • Database Management
  • Self-Directed
  • Strategic Planning
  • Active Listening

Timeline

Realtor

Exquisite Properties
05.2021 - Current

Customer Resolution Analyst

Wells Fargo
09.2019 - 05.2021

Personal Banker

Citibank
03.2017 - 09.2019

BBA - Marketing

The University of Texas At San Antonio

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Johnny Longoria