Johnny Nguyen
Stephens City,VA
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
Fairfax, VA
04.2024 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Salesperson
Safford Brown Hyundai
Manassas, VA
01.2024 - 02.2024
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Advised customers on the latest product features and benefits.
- Gathered information from clients to create solutions that achieved business needs and desires.
Cashier
Sheetz
Stephens City, VA
01.2022 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
Cook
Houlihan's Restaurant
Front Royal, VA
01.2019 - 12.2021
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Requested supplies and equipment orders, explaining needs to managers.
Education
BBA - Management Information Systems
George Mason University
Fairfax, VA09-2025
Skills
- Production Scheduling
- Equipment Troubleshooting
- Production Reporting
- Operations Support
- Research methods
- Issue Resolution
Languages
Vietnamese
Native/ Bilingual
Affiliations
- Audio mixing & mastering
- Video Editing
Timeline
Shift Leader
Panda Express
04.2024 - Current
Salesperson
Safford Brown Hyundai
01.2024 - 02.2024
Cashier
Sheetz
01.2022 - 12.2023
Cook
Houlihan's Restaurant
01.2019 - 12.2021
BBA - Management Information Systems
George Mason University