Johnny Pineda
Huntington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Service Advisor
Empire Mazda
07.2022 - 11.2022
- Maintained detailed records of services performed, ensuring accuracy in automotive repairs and concerns.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Documented problems and corrective actions to maintain records.
Mobile Expert
T-Mobile
12.2021 - 07.2022
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.
Asset Protection Associate
Macys Department Store
11.2017 - 11.2018
- Streamlined reporting procedures for incidents of theft or fraud, enabling swift resolution of cases and timely submission of data to corporate offices.
- Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
- Wrote reports for internal and external crime, burglary, or theft.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Education
High School Diploma - undefined
Walt Whitman High School
Huntington Station, NY2009
Skills
- Bilingual
- Documentation and Reporting
- Computer Skills
- Progress Reporting
- Strong Work Ethic
- Attention to Detail
- Multitasking and Organization
- Excellent Communication
- Records Management
- Empathy and understanding
Hobbies
- During my free time, I like to work on cars and make sure it functions properly.
- I buy and sell Trading cards and sell it depending on the market value of them.
Timeline
Service Advisor
Empire Mazda
07.2022 - 11.2022
Mobile Expert
T-Mobile
12.2021 - 07.2022
Asset Protection Associate
Macys Department Store
11.2017 - 11.2018
High School Diploma - undefined
Walt Whitman High School