John Peake
Laser Entertainment Group
TAMPA,FL
7
years of professional experience
Experienced operations manager with a proven track record in inventory control, staff training, and enhancing guest satisfaction. Committed to fostering community engagement and maintaining high standards of food safety and sanitation.
Work History
Assistant General Manager
4 Years 5 Months- Coordinated daily operations to enhance guest experiences and streamline service delivery.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Oversaw facility maintenance requirements, coordinating necessary repairs and upgrades to ensure seamless operations.
- Facilitated seamless kitchen processes to maintain high standards of service and guest contentment.
- Executed beverage preparation and customer service tasks, leveraging two years of bartending experience at Laser Ops to create a welcoming atmosphere.
Mobile Game Coach
2 Years 4 Months- Facilitated mobile gaming experiences by driving large rigs to schools, churches, and local events, enhancing community engagement.
- Facilitated enjoyable and safe gaming experiences for guests, fostering community engagement and interaction.
- Registered local vendor for Hillsbrough county and activities director for many repeat guests that come from afterschool programs and community events.
Line Cook
6 Months- Prepared high-quality ingredients and dishes according to standardized recipes and presentation guidelines.
- Collaborated with team members to ensure timely service during high-volume dining periods.
- Monitored inventory levels, communicated needs to management, and minimized food waste through efficient preparation practices.
- Operated kitchen equipment safely while maintaining cleanliness and organization of workstations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Lead
7 Months- Assisted owner in optimizing food delivery logistics and managing inventory replenishment.
- Guided and developed new staff in mastering food preparation and safety protocols.
- Trained and mentored new staff on food preparation and safety protocols.
- Managed inventory levels, reducing waste through effective stock rotation practices.
Crew Member
1 Year 4 Months- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Operated point-of-sale systems accurately to process transactions efficiently.
- Collaborated with team members to maintain cleanliness and organization of work areas.
Education
High School Diploma
Associate of Arts - Business
Skills
Staff management
Inventory control
Operations management
Food safety and sanitation
Training and development background
Multifaceted expertise
Customer service
Delegating work
Food handling
Salesmanship
Accomplishments
- Eagle Scout
- National Youth Leadership Training certified
- SERV Safe Certified
Timeline
Mobile Game Coach
Laser Entertainment Group
04.2024 - 08.2026Read More
Assistant General Manager
Laser Entertainment Group
03.2022 - 08.2026Read More
Line Cook
Cheddar's Scratch Kitchen Darden Restaurants
08.2021 - 02.2022Read More
Shift Lead
Hungry Howie's
01.2021 - 08.2021Read More
Crew Member
Chick-fil-A
10.2019 - 02.2021Read More
Chamberlain High School
High School Diploma
Read More
Hillsborough Community College
Associate of Arts from Business
Read More