Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic
John Peter Ermitus

John Peter Ermitus

136 NE 12TH AVE Apt A Boynton Beach

Summary

Customer service representative with 2 years of experience resolving customer inquiries. Passionate about providing Great customers Service Experiences and building strong customers relationships.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Restaurant Shift Manager

Manager, Sales and Customer Support

Bing the Best Inc
1351 S Killian Dr Ste 1 Lake Park,Fl 33403
02.2023 - 07.2025
  • Led sales initiatives to enhance customer engagement and drive revenue growth.
  • Developed training programs for customer support team to improve service quality and efficiency.
  • Collaborated with cross-functional teams to streamline sales processes and optimize operational workflows.
  • Analyzed customer feedback to identify trends and implement strategies for improved satisfaction levels.
  • Managed performance metrics to assess team effectiveness and drive continuous improvement efforts.

Skills

  • Customer complaint resolution
  • Pre-shift walk-through
  • Customer service
  • Relationship building
  • computer Abilities
  • Staff training
  • Customer satisfaction
  • Forklift Operator

Certification

  • Licensed Forklift
  • Freight Dispatch Masterclass and Training

Languages

French
Limited Working
English
Professional Working

Timeline

Manager, Sales and Customer Support

Bing the Best Inc
02.2023 - 07.2025

Restaurant Shift Manager

John Peter Ermitus