Johnson- Crawford Ashley
Daphne,AL
Summary
Dynamic Medical Assistant with extensive experience at Coastal Pediatrics, excelling in patient care and medical office procedures. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in electronic medical records and committed to maintaining HIPAA compliance while fostering a collaborative healthcare environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Coastal Pediatrics
02.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
CNP WORKER
Baldwin County Board of Education
11.2023 - 02.2025
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Medical Assistant
The Orthopedic Group
06.2022 - 11.2023
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Baldwin Family Medicine
07.2019 - 03.2023
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Measured patient pulse oximetry.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Daphne High School
DaphneMedical Assistant -
Fortis College
FoleySkills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- Medical receptionist experience
- HIPAA compliance
- Patient scheduling
- Microsoft office
- Electronic medical records
- HIPAA guidelines
- Medical terminology
- Appointment scheduling
- Medical charting
- Payment collection
- EMR / EHR
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Patient education
Timeline
Medical Assistant/Receptionist
Coastal Pediatrics
02.2025 - Current
CNP WORKER
Baldwin County Board of Education
11.2023 - 02.2025
Medical Assistant
The Orthopedic Group
06.2022 - 11.2023
Medical Assistant
Baldwin Family Medicine
07.2019 - 03.2023
Daphne High School
Medical Assistant -
Fortis College
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