Johnson SatericaMon'ea
Baton Rouge,LA
Summary
Dedicated associate demonstrating strong attention to detail and time management skills. Proven expertise in managing inventory, training new associates, and optimizing workflows to support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Baton Rouge, LA
11.2021 - Current
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Managed inventory levels using Amazon's Warehouse Management System for accuracy.
- Conducted regular safety inspections to ensure compliance with safety regulations.
- Collaborated with team members to optimize workflows and reduce processing times.
- Trained new associates on best practices for order fulfillment and safety protocols.
- Collaborated with team members to resolve discrepancies in inventory counts effectively.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Contributed to customer satisfaction by troubleshooting issues with orders and providing prompt resolutions.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Coordinated inbound and outbound shipments to optimize delivery schedules.
- Conducted regular audits of inventory and shipping procedures for compliance adherence.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Trained new associates on company policies and operational procedures for improved performance.
- Maintained high levels of confidentiality when handling sensitive client information or financial transactions data.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Clear jams that are preventing packages to adhere to its destination within the warehouse
- Allocate routes according to time and destinations
- Worked along side Amazon Robotics systems to complete order fulfillment accurately and efficiently
- Maintained productivity and quality metrics while following standard operating procedures
- Ground Floor Monitoring (GFM) maintaining productivity in robots by identifying bottlenecks and supporting operational flow
Scaffold Builder Helper
Brown And Root Industries
Baton Rouge, LA
05.2019 - 09.2020
- Assisted in assembling and dismantling scaffolding structures according to safety guidelines.
- Collaborated with team members to optimize scaffold placement for project efficiency.
- Maintained tools and equipment, ensuring readiness for daily operations and compliance with safety standards.
- Supported lead builders in executing complex scaffolding tasks, enhancing workflow productivity.
IT Technician
Samsung Electronics
Baton Rouge, LA
01.2015 - 04.2018
- Diagnosed and resolved hardware and software issues for diverse Samsung devices.
- Installed, configured, and maintained network systems to ensure optimal connectivity.
- Provided technical support and training for end-users on various technologies.
- Collaborated with cross-functional teams to improve IT service delivery processes.
- Conducted regular system audits to enhance security protocols and compliance standards.
- Maintained office PCs, networks and mobile devices.
- Mentored junior technicians, fostering skill development and knowledge sharing within the team.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Minimized risk of data breaches, conducting thorough security assessments and implementing robust defense strategies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Fostered collaboration across departments, integrating IT solutions that enhanced overall productivity and communication.
- Tested new software and hardware prior to deployment.
Education
Associate of Science - Civil Engineering
Baton Rouge Community College
Baton Rouge, LA08-2027
High School Diploma -
Glen Oaks Magnet High School
Baton Rouge, LA05-2012
Skills
- Tech Support/Ticketing Systems
- Attention to detail
- Problem-solving
- Team collaboration
- Time Management
- Safety Compliance
- Team Leadership/Coaching
- Training New Associates
- Productivity and labor tracking
- Warehouse Management Systems
- Floor monitoring and operational support
- Hand/Power tool operartions
- Organization
Certification
- Trailer and Dock release, Amazon - 2025-Current
- Amazon Robotics Cardinal Certified, Amazon - 5/15/26-Current
- OSHA 8/24/24
Languages
English
Native or Bilingual
Timeline
Warehouse Associate
Amazon
11.2021 - Current
Scaffold Builder Helper
Brown And Root Industries
05.2019 - 09.2020
IT Technician
Samsung Electronics
01.2015 - 04.2018
Associate of Science - Civil Engineering
Baton Rouge Community College
High School Diploma -
Glen Oaks Magnet High School