John Merdelus
Saint Paul,MN
Summary
Dynamic Assistant General Manager with a strong focus on staff management, operations oversight, and inventory control. Proven track record in enhancing guest satisfaction and optimizing service delivery.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Paradies Lagardere
Saint Paul, MN
03.2023 - 09.2025
- Led daily operations to enhance guest satisfaction and streamline service delivery.
- Developed training programs to improve staff performance and operational efficiency.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Coordinated with vendors to negotiate contracts and manage supplier relationships effectively.
Multi-Unit Manager
Areas USA
Saint Paul, MN
04.2019 - 02.2023
- Oversaw daily operations across multiple locations, ensuring compliance with company standards and procedures.
- Developed and implemented training programs for staff, enhancing team performance and service quality.
- Analyzed financial reports to identify trends, driving cost reduction initiatives and improving profitability.
- Collaborated with cross-functional teams to optimize inventory management, reducing waste and increasing efficiency.
Security Supervisor
G4S Secure Solutions USA
Fort Lauderdale, FL
01.2015 - 07.2018
- Supervised security personnel to ensure compliance with safety protocols and company policies.
- Conducted regular inspections of premises to identify vulnerabilities and enhance security measures.
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
- Collaborated with law enforcement agencies during incidents to facilitate investigations and response efforts.
Security Supervisor
Allied Universal Security Services
Fort Lauderdale, FL
08.2015 - 06.2018
- Implemented incident reporting procedures, ensuring accurate documentation and timely resolution of security issues.
- Analyzed security operations to identify areas for improvement, enhancing overall service quality and effectiveness.
- Led emergency response drills, preparing staff for potential threats and ensuring readiness across all shifts.
- Managed scheduling of security personnel, optimizing coverage based on site needs and risk assessments.
Education
Associate of Science - Criminal Justicee
Century College
White Bear Lake, MN12-2021
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Safety and security procedures
- Security management
- Patrol operations
- CCTV experience
- Daily incident reporting
- Staffing and scheduling
Languages
Spanish
Full Professional
English
Native or Bilingual
French
Professional Working
Timeline
Assistant General Manager
Paradies Lagardere
03.2023 - 09.2025
Multi-Unit Manager
Areas USA
04.2019 - 02.2023
Security Supervisor
Allied Universal Security Services
08.2015 - 06.2018
Security Supervisor
G4S Secure Solutions USA
01.2015 - 07.2018
Associate of Science - Criminal Justicee
Century College