Georgia Napier
Purvis,MS
Summary
Experienced Property and Casualty Insurance Agent with deep expertise in insurance policy structures. Strong in customer service, risk assessment, premium negotiation, and client portfolio management. Focused on building enduring client relationships while achieving sales targets and enhancing team performance. Utilizes industry insights to inform sales strategies and effectively promote insurance offerings.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Account Manager II
Pcf Inc.
Hattiesburg, Mississippi
08.2022 - Current
Licensed Property & Casualty Insurance Agent
PCF Insurance Services
Purvis, Mississippi
- Develop customized insurance solutions by evaluating client needs and recommending appropriate coverage.
- Lead remarketing efforts for non-renewals and premium increases to improve client retention.
- Review policies to identify coverage gaps and recommend additional protection.
- Collaborate with underwriters and carrier representatives to resolve eligibility and coverage issues.
- Manage multiple personal lines books of business while providing responsive, relationship-focused customer service.
- Process endorsements, renewals, cancellations, reinstatements, and policy changes accurately.
- Utilize AMS360, EZLynx, Salesforce, and carrier portals to manage accounts and support agency operations.
- Excel in a fast-paced, high-volume call environment while balancing multiple priorities.
Skills
- Account Management
- Client Retention
- Insurance Quoting
- Coverage Analysis
- Policy Servicing
- Underwriting Coordination
- Remarketing & Non-Renewals
- Customer Relationship Management
- High-Volume Call
Certification
Property & Casualty Insurance License
Timeline
Account Manager II
Pcf Inc.
08.2022 - Current
Licensed Property & Casualty Insurance Agent
PCF Insurance Services