John W Pinckard
Pueblo,Colorado
Summary
At Top Spot Logistics, I excelled as a Broker, leveraging my negotiation expertise and relationship management skills to secure profitable deals and foster client loyalty. I implemented software to boost productivity by 20%, demonstrating my commitment to business growth and operational efficiency. My ability to build trust and exceed expectations ensured repeat business and solidified my reputation for excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Broker
Top Spot Logistics
03.2020 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Coordinated insurance coverage for goods and packages.
- Implemented new software tools that streamlined workflow processes, leading to increased productivity among staff members.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Education
High School Diploma -
Pueblo South High School
Pueblo, CO06-1991
Skills
- Business growth
- Compliance requirements
- Workplace training
- Business relationship building
- Negotiation expertise
- Documentation expertise
- Markets research
- Trustworthiness
- Decision-making
- Financial analysis
- Relationship management
Certification
Certified Transportation Broker
Timeline
Broker
Top Spot Logistics
03.2020 - Current
High School Diploma -
Pueblo South High School
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