Toddia Benton
Burlington,NC
Summary
Passionate and goal driven communications professional with 4+ years of experience. Committed to creating impactful experiences for individuals and organizations. Professionally versatile in written and verbal communication, conflict management, negotiation and meeting facilitation.
Overview
4
4
years of professional experience
Work History
Customer Care Administrative Assistant
Armacell
Mebane, NC
10.2022 - 02.2024
- Efficiently manage high volume incoming calls
- Implement consultative strategies to gain customer satisfaction with previous orders placed
- Analysis of services through electronic documentation and data entry
Data Analyst
Detric Benton Electrical
Junction City, KY
12.2021 - 07.2022
- Analyzed debit and credit memos for accuracy, completeness, and appropriateness
- Worked with internal teams to understand business needs and changing strategies.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
PCA
Mebane Ridge Assisted Living
Mebane, NC
04.2020 - 06.2022
- Supported activities of daily living such as bathing, dressing, and grooming
- Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach the restroom when needed
- Implemented restorative and supportive care, including ambulating and positioning.
Education
Diploma -
Eastern Alamance High School
06.2021
Johnson C Smith University
Skills
- Appointment Scheduling
- Data Entry
- Office Administration
- Document Control
- Database Management
- Computer Skills
- WFH
- Customer Service
Timeline
Customer Care Administrative Assistant
Armacell
10.2022 - 02.2024
Data Analyst
Detric Benton Electrical
12.2021 - 07.2022
PCA
Mebane Ridge Assisted Living
04.2020 - 06.2022
Diploma -
Eastern Alamance High School
Johnson C Smith University
Similar Profiles
Maxwell OwusuMaxwell Owusu
Forklift Operator at ArmacellForklift Operator at Armacell
Chetan KathpalChetan Kathpal
Warehouse General Laborer at ArmacellWarehouse General Laborer at Armacell
Demarkus BuycksDemarkus Buycks
Packer Associate at ArmacellPacker Associate at Armacell