Johsua Salazar
Vernal,UT
Summary
Dynamic Digital Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance through process improvement. Skilled in conflict resolution and attention to detail, I successfully fostered a collaborative environment, driving excellence and commitment to company values while streamlining workflows across departments.
Highly skilled and adaptable professional fluent in Spanish and English, with a strong ability to communicate effectively in diverse environments. Proven track record of delivering exceptional customer service, collaborating across teams, and handling tasks in both languages.
Overview
3
3
years of professional experience
Work History
Digital Team Lead
Walmart
07.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Project Management and Cooperation Volunteer
Red Cross
04.2022 - 07.2022
- Contributed to the University Volunteering Program by enhancing and implementing new tools to streamline the volunteer selection process, as part of the 'Volunteer Management Cycle.'
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - International Business
San Ignacio University
Doral, FLNo Degree - Office And Financial Technician
Uintah Basin Technical College
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Process improvement
Accomplishments
- Achieved top Wal-Mart metrics for the Vernal Supercenter i by managing online picks with accuracy and efficiency.
- Supervised team of 60+ staff members.
- Used Microsoft Excel to develop schedule tracking and task assigning spreadsheets.
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Digital Team Lead
Walmart
07.2024 - Current
Project Management and Cooperation Volunteer
Red Cross
04.2022 - 07.2022
Bachelor of Arts - International Business
San Ignacio University
No Degree - Office And Financial Technician
Uintah Basin Technical College
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