Johvan Gamble
Texas City,TX
Summary
Dynamic Store Manager with a proven record of success in retail management. Skilled in driving sales and enhancing customer experience. Proficient in team leadership and performance management to drive profitability.
Overview
7
7
years of professional experience
Work History
Store Manager
America's Best Contacts & Eyeglasses
09.2021 - Current
- Improved store operations, level of service, and quality of goods.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Offered direction and gave constructive feedback to motivate team members.
- Oversaw store opening and closing procedures.
- Developed and implemented promotional strategies to drive business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
General Manager
TitleMax Title Loans
02.2019 - 09.2021
- Oversaw the day-to-day operations of the store.
- Achieved scheduling, cash handling, and store management.
- Resolved customer inquiries and issues to enhance satisfaction.
- Supported daily store operations and accurately tracked inventory and security.
Education
GED - undefined
College of The Mainland
Texas City, TX08.2003
Skills
- Sales strategy
- Customer relationship management
- Sales forecasting
- Inventory management
- Operations performance
- Team leadership
Awards & Honors
Enhancing Customer Experience, Driving Value Base Sales, Achieving Key Performance Indicators
Timeline
Store Manager
America's Best Contacts & Eyeglasses
09.2021 - Current
General Manager
TitleMax Title Loans
02.2019 - 09.2021
GED - undefined
College of The Mainland