Joi Bankers
Killeen
Summary
Energetic and customer-focused service professional with experience in fast-paced retail and hospitality environments. Known for providing friendly, engaging service, upselling products, and creating positive customer experiences. Highly reliable, personable, and comfortable working independently while maintaining a professional appearance. Well-suited for beverage service roles that require multitasking, sales skills, and exceptional customer interaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Boulders Climbing Gym
04.2022 - Current
- Managed front desk operations, ensuring seamless check-in and check-out processes for members and guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance member satisfaction.
- Coordinated scheduling for classes and events, optimizing space utilization and member participation rates.
- Maintained accurate records of memberships, transactions, and class registrations using gym management software.
- Cash handling and POS Systems.
- Friendly and Outgoing Personality.
- Proficient in time management and multitasking in fast paced environments.
Education
High School Diploma -
Ellison High School
Killeen, TXSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Working independently
- Managing multiple customers efficiently
- Assisted customers with product selection/recomendations
Timeline
Front Desk Receptionist
Boulders Climbing Gym
04.2022 - Current
High School Diploma -
Ellison High School