Summary
Overview
Work History
Education
Skills
Timeline
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Joi Chevalier

Jacksonville

Summary

Dynamic leasing professional with a goal-oriented mindset and strong negotiation skills, previously at Inland Residential Real Estate Services, LLC. Proven track record in enhancing resident satisfaction and maintaining high occupancy rates through effective relationship building and strategic marketing. Proficient in Yardi software, streamlining processes for improved efficiency and tenant engagement.

Knowledgeable with proven track record in managing residential and commercial properties. Demonstrated expertise in tenant relations and lease negotiations, ensuring high occupancy rates and tenant satisfaction. Exhibited strong communication and customer service skills, facilitating smooth operations and effective problem-solving.

Professional leasing agent with solid experience in property management and tenant relations. Known for strong focus on team collaboration and adaptability to changing needs. Skilled in contract negotiations, property marketing, and customer service, consistently driving results and ensuring tenant satisfaction. Reliable, resourceful, and results-driven, making positive impact on both team and leasing goals.

Overview

7
7
years of professional experience

Work History

Lead Leasing Agent

Inland Residential Real Estate Services, LLC
11.2022 - 05.2024
  • Assisted property management team in the implementation of new policies or procedures aimed at enhancing resident experience and overall satisfaction.
  • Maintained accurate records of all lease transactions, ensuring timely submission of required documentation related to renewals or terminations within established deadlines.
  • Managed leasing process for successful tenant placement, streamlining the application and approval procedures.
  • Mentored junior leasing agents, providing guidance on best practices for successful client interactions and closing deals effectively.
  • Maintained high occupancy rates by proactively addressing tenant inquiries and concerns, fostering a positive living environment.
  • Developed strong relationships with local businesses, promoting property visibility and generating referral leads.
  • Created visually appealing promotional materials highlighting unique property features that attracted potential tenants'' attention during presentations or virtual tours.
  • Collaborated with property management team to address tenant issues promptly, resulting in increased resident satisfaction levels.
  • Demonstrated strong communication skills throughout the leasing process, effectively addressing any concerns or questions from both existing residents and prospective tenants.
  • Streamlined administrative processes by implementing new software tools for managing applications, leases, and rent payments more efficiently.
  • Established rapport with existing tenants through regular communication efforts such as newsletters or monthly meetings addressing their needs or concerns proactively.
  • Increased lease signings by conducting thorough property tours and providing comprehensive information to potential tenants.
  • Coordinated move-in/move-out schedules with property management team members to minimize vacancy periods between rentals effectively.

Manager

Set on Success, INC
01.2020 - 07.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Teacher

KinderCare Learning Centers
09.2017 - 09.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Education

Bachelor of Science - Criminal Justice

University of North Florida
Jacksonville, FL
08-2026

Skills

  • Strong negotiation skills
  • Property inspections
  • Fair housing regulations
  • Goal-oriented mindset
  • Social media marketing
  • Performance tracking
  • Yardi software
  • Customer service
  • Fair housing policies
  • Lease renewals
  • Telephone and email etiquette
  • Relationship building

Timeline

Lead Leasing Agent

Inland Residential Real Estate Services, LLC
11.2022 - 05.2024

Manager

Set on Success, INC
01.2020 - 07.2021

Teacher

KinderCare Learning Centers
09.2017 - 09.2020

Bachelor of Science - Criminal Justice

University of North Florida

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